Compare Plans

No matter your size or ambitions, we’ve got a plan for you.

Monthly

Yearly

SAVE 15%

Starter

Growth

Pro

$49$41/user/month

$49/user/month

£38£32/user/month

£38/user/month

€44€38/user/month

€44/user/month

Buy
Buy
Buy
Buy
Buy
Buy

$99$84/user/month

$99/user/month

£77£65/user/month

£77/user/month

€89€76/user/month

€89/user/month

Buy
Buy
Buy
Buy
Buy
Buy

$155$132/user/month

$155/user/month

£121£103/user/month

£121/user/month

€140€119/user/month

€140/user/month

Buy
Buy
Buy
Buy
Buy
Buy

Products

Mevrik Email

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Mevrik Social

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Mevrik Chat

Channels

Mevrik Messenger

1 Website
2 Websites
5 Websites

Email

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5 Email accounts
10 Email accounts

WhatsApp

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2 WABAs
5 WABAs

Instagram messenger, Story mentions, & Story replies

1 IG Business accounts
3 IG Business accounts
5 IG Business accounts

Facebook Messenger

1 Facebook page
3 Facebook pages
5 Facebook pages

Facebook Comments

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3 Facebook pages
5 Facebook pages

Instagram Comments

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3 IG Business accounts
5 IG Business accounts

Telegram

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3 TG Channels
5 TG Channels

Mevrik Messenger

Agent Personas in Mevrik Messenger

Social Channel Presence

Typing Bubble

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Widget & Dock Customization based on brand compliments

Auto Greetings Message

QR Code Support

Direct link to Chat

Greetings Prominence

Customer Knowledgebase (Add-On)

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Persistent Menu

Customer Online Presence (Back-end)

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Customer Identity

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Chat Sounds Alert

Easy Installation Process

Unified Inbox

Conversation Queue Mode

Dynamic Conversation Preview & Reply Mode for Chat, Comments, Emails, VideoChat & SMS Everything in One Inbox

Conversation Tags or Disposition

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Conversation Time Tracking

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Email Composer

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Rich Media Support - Image, Audio, Video, File, etc

Powerful Conversation Search Engine

File & Rich Media Sharing

Unlimited Queues

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Keyboard shortcuts

Conversation History Browser for Email, Social & Chat

Dynamic Canned or Saved Rich Conversations Module

Conversation Re-Open/Re-Assign Facility

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Conversation Transfer

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Availability Based Routing

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Channel Specific Routing

Customer Profile Widget

Topic, Sentiment Based Routing

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Interaction History Widget with Summary & Topic

Multi-Busineess & Multi-Channel Capability

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Mevrik Chat

Included Channels, Inbox, Dashboard & Analytics, Account Management, Productivity Tools, Data & Users, Security Module

Facebook Messenger, Instagram DM, Mevrik Messenger, WhatsApp Message Management

Instagram Story Replies & Story Mention Support (Back-end)

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Customer Ban

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Rich Media & File Sharing Supprot (Text, Image, PDF, Video, File, etc)

Mevrik Email

Included Channels, Inbox, Dashboard & Analytics, Account Management, Productivity Tools, Data & Users, Security Module

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Customer Ban

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Drag & Drop File Attachment

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Rich Email Editor

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Email Forwarding

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Send and Archive

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Multi-email in One Inbox

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Email Download

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Auto Email Acknowledgment

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Social Media

Included Channels, Inbox, Dashboard & Analytics, Account Management, Productivity Tools, Data & Users, Security Module

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Bulk Comments, Reviews Moderation

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Bulk Comments,  Reviews Reply

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Comments Reply with Attachments

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Facebook, Instagram Post, Events Details with Attachment

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Post Reactions, Comments, & Share Counts for Understanding the Context

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Comments Chain Management

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Dynamic Moderation Action Support (Like/Unlike, Hide/Unhide, Delete, etc.)

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Under Comment & Private Reply Support

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Customer Mention on Comments

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Facebook & Instagram Comments Management

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Customer Ban

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CRM

Customer List

Standard system attributes & Custom Attributes

Limited Custom Attributes
Limited Custom Attributes
Unlimited

User properties & Custom Properties

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Identity Management

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Send and Archive

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Advanced Customer Data & Property Filters

Bulk Customer Import

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Customer Profile Creation

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Customer & Data Segmentation

Interaction History

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Account Management

Quick Reply or Canned Message Rich Editor

Team Management

Business Hours

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Away reply for Chat & Email

Only Chat
Both
Both

Holiday Management

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Easy Channel Onboarding

Disposition Management

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Skills Manager for Topic & Sentiment Based Routing

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Queue Assignment Rules

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Dashboard & Reporting (Customer Support)

Daily Queue Performance Stats (Updates in Real-Time)

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Performance Report

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Conversation Overview Report

Live Message Rate

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Team Performance Report

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Dashboard

Basic
Advanced
Premium

Average Handling Time

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Customer Satisfaction

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Average Response Time

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Total User Count per Day

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Total User Count by Channel per Day

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Total Returning Users

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Incoming and Outgoing Message Activity

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Average Unassigned Time

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Abandoned Chat

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Dashboard Widgets

User Activities

Queue Activities

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Dashboard & Reporting (Customer Satisfaction)

Customer Satisfaction

Total Initiation & Response Widgets

Response Rate

Customize Attachments/Persistent Menu

Feedback Cloud

Channel Wise CSAT

CSAT Changes Over Time

Data & Users

Data & File Storage

10 GB

20 GB

Unlimited

Data & File Storage Period

6 Months

12 Months

Unlimited

Full Conversation Log Data Exports

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Security

End to End Encryption Messaging

Disaster Recovery

Third Party SSO/Identity Management

Blocked/Allowed IP

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Support

Email Support

Email & LiveChat Support

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Email, LiveChat & Teams Call Support

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Improve your experience with Add-ons
Add-on
Mevrik AI
Supercharge CS with AI Assist. Translate, edit, write smart replies instantly. Boost productivity, wow customers ⚡
Add-on
KnowledgeBase
A knowledge base (KB) in customer support is a central information hub for users to independently find answers, reducing reliance on direct agent contact.
Add-on
CSAT
Get instant customer feedback, your way. Conversational or weblink, choose your feedback method and gain real-time insights.
Mevrik AI
$10.00 (For 5000 words)
  • Conversation Summary
  • User Sentiments & Topic Identification
  • Sentence rewording
  • Translator
  • Canned Message generator
  • Topic/Skill Based routing
  • Tone Changer
  • Smart Reply
  • Sentence Extender
  • Reply Generator
  • Sentence Shortener
  • grammar & spell fix
  • Article Generator
  • Article Summary
KnowledgeBase
$35.00 (Unlimited articles)
  • Rich html editor
  • Draft & Publishing Articles
  • Publish in Inbox, Mevrik Messenger, & Website
  • Media Manager
  • Rich Media Support - Image, Audio, Video, File, etc
  • Article Generate with AI
  • Article summarisation with AI
  • Customize knowledgeBase branding
  • Mobile-friendly design
  • Custom Domain Support
  • Icon Library for category visualisation
  • SEO Supported
CSAT
Included with all packages
  • CSAT Dashboard
  • Conversational CSAT
  • CSAT for Email & Link To share
  • CSAT Customisation
  • CSAT Logs
  • Star, Emoji Mark Support in CSAT. Along with Multi Scale point

Explore How Mevrik Can Grow Your Business

Ready to thrive on the customer experience and increase sales & support?

Get Started

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