Mevrik Unified & AI-Assist LiveChat give your agents to perform with faster & ease from one inbox.
Unified and AI Assist LiveChat tool delights your customers and fuels your sales.
Delights your customers with blazing-fast responses by AI Assist and acquire more customer
Engage your customers across every touchpoint and creates a unified experience on every customer journey.
Provide personalized support to your customer with the help of an AI-based Omni-Channel facility and keep your customers loyal to your brand.
Create a unique customer experience by AI-Assist.
Unify your customer messaging channels and Track, Prioritize, and respond from all in one agent workspace to across all digital channels
Give BOT or Human Agent conversation history & actions to your agents for resolve the issues faster with ease
Connect Any App e.g. Shopify, WooCommerce, etc. to manage orders from Livechat. Team Chat gives your agents to communicate about unknown issues.
Re-solve any tickets faster than any other solution with Mevrik Agent assistance. Understand what customer needs, behavior & topics based on that Mevrik will assign the customer to the right agents with customer activity & history
Drive strategic decision-making across the business with rich data, and dashboards with end-to-end analytics.
One-click integrations with your existing stack. No change management needed.
To help you in enjoying the ride and shipping something cheerful!
In multi-channel System can be connect with multiple channels, e.g. Facebook, Messenger, Instagram, Viber, Telegram, Web and Mobile SDK, etcWith a omni-channel system can identify the same user available in multiple channels and can provide seamless experience in multiple channels.
Use the same intent and similar conversation design for multiple languages and channels without creating another intent. Create an intent from our flow group options then you just need to select channels & language. That's it!
You don’t need any coding skills to get started. It’s simple to create different logic blocks/flows and link them to respective triggers with a visual builder for a response. mevrik offers great own plugins e.g. human take-over, a pre-Trained Domain Specific NLP/NLU engine to understand complex queries and entities.
Conversation handover occurs when a request made by a user is out of the scope of the chatbot’s designated use case or requires more nuanced human care. When this happens, the chatbot then offers the user the option to be forwarded to a human agent, who can then seize the conversation and assist the customer manually.All this takes place without the user ever needing to change channels.
Connect your Shopify store to Mevrik in just a few clicks. Our new Shopify onboarding process for new users lets you connect your Shopify store. Just install the Shopify app from Mevrik Store then import & sync.
Ready to thrive customer experience, increase sales & support?