This policy covers cookies and similar storage used on mevrik.com, in the Mevrik console, and in the Mevrik Messenger widget that businesses embed on their own websites, under PECR and UK GDPR.
Strictly necessary cookies are set without consent. All others are set only after you choose Accept in the banner; Decline means they are not set. Change your choice any time at mevrik.com/legal/cookies#settings or in your browser.
In the Mevrik Messenger widget, the business that embeds it is responsible for its own website's consent. The widget sets only strictly necessary storage until the visitor accepts the widget's prompt; if the visitor declines, the widget works but does not remember them between visits.
| Name | Where | Purpose | Duration |
|---|---|---|---|
mevrik_session | console | Keeps you signed in | Session / 7 days with "remember me" |
mevrik_csrf | console | Protects forms from cross-site requests | Session |
mevrik_consent | all | Records your cookie choice | 12 months |
mm_visitor (local storage) | widget | Keeps a conversation open across page loads once accepted | 24 hours after last message |
mm_verify | widget | Short-lived token when a visitor verifies their identity | 15 minutes |
| Name | Where | Purpose | Duration |
|---|---|---|---|
mevrik_prefs | console | Theme, language and layout preferences | 12 months |
mm_remember (local storage) | widget | Remembers a returning visitor so the agent can continue the thread | 30 days |
| Name | Where | Purpose | Duration |
|---|---|---|---|
Google Analytics (_ga, _ga_*) | mevrik.com | Page views, traffic sources, aggregate usage | 2 years |
| Mevrik funnel events | console | Activation funnel (sign-up → agent live → first conversation) | 12 months |
We do not use marketing or advertising cookies in the console, the apps or the widget. If we add them to mevrik.com, this policy and the banner will be updated first.
You can delete or block cookies in your browser; blocking strictly necessary cookies will stop the console working.
Contact:privacy@mevrik.com · Mevrik Ltd, 14 Saville Road, Romford, Essex, RM6 6DT, United Kingdom
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